How to Get Support

If you have reviewed our documentation and are still encountering a problem with Ninja Tables, our dedicated support team at WPManageNinja is here to help.

How to Contact Support

To ensure you receive the quickest and most effective assistance, please follow these guidelines when contacting us:

1. Visit the WPManageNinja Support Portal

Go to the official WPManageNinja Support page. This is the primary channel for submitting support tickets.

2. Submit a Support Ticket

• Log in to your WPManageNinja account.
• Navigate to the Support Tickets section.
• Click on Create a New Ticket.

3. Provide Detailed Information

When submitting your ticket, please include as much detail as possible. This helps our team understand your issue quickly and provide a precise solution. Include:

• A Clear Description of the Problem: Explain what you are trying to achieve and what is happening instead.
• Steps to Reproduce: List the exact steps you take that lead to the issue.
• Screenshots or Screen Recordings: Visual aids are incredibly helpful for diagnosing problems.
• Error Messages: If you see any error messages, please copy and paste them into the ticket.
• The Table: the ID or shortcode of the table where the problem appears, and the page it is displayed on.
• Your WordPress Version.
• Your Ninja Tables Plugin Version (and Ninja Tables Pro version, if applicable).

Tip: You can find your plugin versions under Plugins → Installed Plugins and your WordPress version under Dashboard → Updates. If you have not activated your license yet, see Upgrade and Activate Ninja Tables Pro License Key.

We are committed to helping you succeed with Ninja Tables!